Sharing violation with Break Window /Break and Promote

[halh]

A sharing violation error pops up while I'm working in the split window. The only operation I could execute was Save As to save the file; on closing I could not execute Save Changes (I said No). Nevertheless, after closing the renamed file and re-opening the original file, all operations seemed correct; the work in the split window was correctly transferred to the whole model.

Hal

[david]

I'm sorry to hear this.

I did have a similar problem once or twice during testing (over a period of many months) and put it down to interference from other programs, although I couldn't see how. The thing is that I could never find a 'recipe' for it.

If you can provide us with a way of making it happen, I'm sure Marck will be able to track it down.

[halh]

David,

I'll try to "break it" again. So far, after about an hour, I've been unsuccessful.

There is one major difference between then and now, I was executing a virus scan (Zone Alarm) in the background, and so there was a lot of disk activity.

I'll set up the virus scan again and see if the same phenomenon occurs.

Hal

[david]

Like you, Hal, I had a stab at reproducing it and couldn't.

[halh]

David,

I tried to get the Sharing Violation while saving the file during a session of intensive disk activity; I re-ran my virus scan. After 10 attempts I was unsuccessful at reproducing the error.

Given the random and rare occurrence of the error, and the fact that the AutoSave frequency can be set as low as 1 minute, I view this as a "non-event"; not an intellutally satisfying solution but certainly a pragmatic one.

[halh]

David,

EUREKA, I just managed to get the Sharing Violation in a controlled fashion.
With Brainstorm open, I typed a query into my Answer Bar, an on screen pop-out bar from Answers.com. I noticed, the error occurred while using this tool, at least 5 out of 8 times.

With further testing, I can reproducibly get this error with the Answer bar open, with or without text typed inside the bar. The error occurred 8 out of 8 times (I stopped counting) every 60 seconds (timed): 60 seconds after I close the Violation warning, another pops up, even as I type this note on a second monitor.

Trying to pin it down further, it apparently only occurs, at least within my patience span, when the file which had the original violation, is open in Brainstorm. I can send this file to you.

[david]

The question for us is: is this a BrainStorm problem or an Answers.com problem?

Feel free to email us through the usual channel with attachments. But I suspect it's far more likely to be another program behaving badly rather than BrainStorm.

[halh]

David,

I've used answer.com again with other Brainstorm files without any ill effect, so the problem must arise with some as yet undetermined condition. I was so enthused to be able to reproduce the problem that I focused on the end result - to ensure I could reproduce it. UNFORTUNATELY, the "broken" Brainstorm file is the only one with the problem.

I'll pass for now.

[david]

I'm presuming that you made a copy of the 'broken' BrainStorm file and that the copy is working okay. If not, please get in touch and we'll help you out.